Get the five star treatment

Get the five star treatment


Regardless of what service you are booking, time and time again what matters most to customers is the quality of service they receive. Did the customer service agent get back to you on time? Did they do what they say they were going to do? Did you feel valued and respected? Kollect is the country’s number one waste booking platform, mainly because of the service that customers receive at the beginning, middle and end of their customer experience.


You don’t have to take our word for it, take a look at any one of the popular review sites, such as TrustPilot, Google Reviews or Facebook. A customer is only likely to leave a review in two scenarios - one when they have a poor service and two, when they have a spectacular one. Kollect has always been in the business of delivering spectacular service. If you’re looking to hire a skip in Waterford, or book a junk removal in Dublin, you will receive a service that will make you want to leave a review.


Looking on the internet’s most trusted review site, Trustpilot, the latest review at the time of publication of this blog (September 7, 2022) is from Aisling and truly sums up the level of service we aim to offer our customers.

“Couch removal - I requested my old couch to be taken away when EZ Living were delivering my new one. The day before the pick up was due I received a text from Kollect informing me the team would call me within one hour of arrival so I didn't need to wait around and could go out. Then again on the day of collection they kept me in the loop with a text informing me of a delivery time window. Then within the hour of collection I received a call from the team collecting. It was great to be kept informed of what was happening and not be tied to staying in the apartment waiting. The two guys came and removed the old couch within a few minutes taking care to not damage any property. Overall a great service and reasonably priced. I would definitely recommend. It saved me a lot of hassle trying to remove the couch from what already is a small living space so with two couches you can imagine. It was great to have delivery and collection of new and old on the same day.”


We all deserve five star treatment!