Kollect FAQs

Kollect's business model is similar to FreeNow, the on-demand taxi platform, but instead of moving people, we move waste. We have a nearly national network of trusted independent waste contractors for junk removal, bin collection and skip hire.
We offer jobs out to the network via our platform as we receive them from our customers. Jobs are accepted by the nearest and best suited waste provider with spare capacity. Our platform connects us with our Service Partners as they undertake the jobs, so we can closely monitor and track how the job is progressing, and keep customers updated.
Our company mission is to create simple, convenient and efficient ways to collect and recycle waste, innovating in customer service and creating customer delight.
Savings and choice. We are targeting the 44% of Irish people who only need to put their bin out for collection every three weeks or more. These are mainly made up of:
  • Small households/People who live alone
  • People on waiver schemes
  • People with excess waste after a holiday period, party etc.
  • Those who generate a small amount of waste.
  • People putting out half empty bins and paying the same as others
  • Those who use recycling facilities like bottle-banks etc.
  • People in short term accommodation
  • All types of commercial businesses
These customers are currently paying an annual fee for their bin to be collected once a week, this means each week they are paying for waste they do not even produce. We offer customers huge savings, reducing their waste bill up to 23% a month.
No, we are a technology company that simply matches you with the best suited waste contractor based on your location. Kollects business model is similar to Hailo, the on-demand taxi platform, but instead of moving people, we move waste. We have a national network of trusted independent waste contractors for Junk removal, Bin Collection and Skip Hire. We offer jobs out to the network via our platform as we receive them from our customers. Jobs are accepted by the nearest and best suited waste provider with spare capacity. Our platform connects us with our Service Partners as they undertake the jobs, so we can closely monitor and track how the job is progressing, and keep customers updated. Our company mission is to create simple, convenient and efficient ways to collect and recycle waste, innovating in customer service and creating customer delight.
Of course you can; you can do this by using your web account here or by emailing us on info@kollect.ieor phoning us.
Please be assured that all of your information is retained in the strictest confidence. All payments are processed on a secure web server. All payment information you provide is encrypted using SSL (Secure Socket Layer) technology so that when you submit an order online nothing can be read as it travels down the secure line.

Need more help?

Get in contact with our customer service team for any more questions you might have.