Frequently Asked Questions

Kollect's business model is similar to FreeNow, the on-demand taxi platform, but instead of moving people, we move waste and manage a variety of home related services. We have a nearly national network of trusted independent waste contractors for junk removal, cleaning services and skip hire.
We offer jobs out to the network via our online platform as we receive them from our customers. Jobs are accepted by the nearest best suited and priced provider with spare capacity in their schedules. Our platform connects us with our Service Partners as they undertake the jobs, so we can closely monitor and track how the job is progressing, and keep customers updated and happy with the services.
We are an on-demand tech platform that places jobs with approved suppliers and provide a speedy, seamless and transparent user experience in an industries that lack digital customer satisfaction solutions.

We really care a lot. We want you to be happy more than anything else. If you're not happy or something goes wrong, don't worry; we'll work to make it right. Our helpful customer service reps are on hand seven days a week. The Kollect Happiness Guarantee only works if you book and pay for a service directly through the Kollect platform.
Kollect is always committed to keeping as much waste out of landfills and reducing the carbon footprint of each collection, and helping local businesses in Ireland.
Kollect’s online platform creates a simple and sustainable way to manage a wide variety of home services using licensed, vetted and approved providers.

No, we are a technology company that simply matches you with the best suited waste contractor based on your location. Kollects business model is similar to Hailo, the on-demand taxi platform, but instead of moving people, we move waste. We have a national network of trusted independent waste contractors for Junk removal, Bin Collection and Skip Hire. We offer jobs out to the network via our platform as we receive them from our customers. Jobs are accepted by the nearest and best suited waste provider with spare capacity. Our platform connects us with our Service Partners as they undertake the jobs, so we can closely monitor and track how the job is progressing, and keep customers updated. Our company mission is to create simple, convenient and efficient ways to collect and recycle waste, innovating in customer service and creating customer delight.

Of course you can; you can do this by using your web account here or by emailing us on info@kollect.ieor phoning us.

Please be assured that all of your information is retained in the strictest confidence. All payments are processed on a secure web server. All payment information you provide is encrypted using SSL (Secure Socket Layer) technology so that when you submit an order online nothing can be read as it travels down the secure line.

Our partners provide a man & van service to collect and dispose of junk and rubbish from around or inside your home. Our partners take pretty much everything. A bit like a skip but cheaper and faster, with a more flexible load size – plus we do all the loading and sweep up after for you. Our vans are three times larger than an average skip. Our teams collect from anywhere on the property – inside or out.
Our all-inclusive prices include:

• Two experienced expert waste contractors
• Uniformed and insured partners
• Professional clearance from anywhere on the property
• Loading, lifting and sorting
• Diesel and travel

Here is a little easter egg for you: SECRETJUNK15. This discount code will get you €15 off at checkout!

We price based on how much space your items take up in the back of our partner’s truck, broken down into ⅛, ¼, ½, ¾ of a truckload, all the way up to a full truckload.

Truck Size	Price
1/8th Truck:	€180
Quarter Truck:	€299
Half Truck:	€499
Three quarter Truck:	€699
Full Truck:	€749

There is a minimum charge for our partners to remove your rubbish or junk. We offer single item pricing for certain items such as mattresses, washing machines or TVs.
For materials that have a heavy cubic weight like dirt, concrete, and gravel, pricing is based on the extra weight that these add to the van load. Don't overthink JUNK size, simply select what you think is correct & make the booking. When our junk removal experts arrive at your home and discover that you have more or less junk than expected, we will amend the quote up or down. Don’t worry if you have more than quoted & don't wish to pay the extra amount, we will only take the amount that was quoted for.
Watch our partners fill up a van to see how our standard pricing works!
Here is a little easter egg for you: SECRETJUNK15. This discount code will get you €15 off at checkout!

Refer to our size guide above. You can check out how many bin bags a load size is equivalent to or what we think it is ideal for. If you are still unsure, check out our Waste Calculator quiz here or by clicking on the 'Find My Solution' button anywhere on the website. Quick tip: Quarter truck is our most popular service because it's the ideal solution for any in-between jobs you want to tackle.

When booking in your junk removal we will require a €50 deposit to secure your online booking. We ask that you confirm if the remaining balance will be paid by cash or card on the day. Our waste partner will collect the balance on completion of the job. We will discount the first job by €15 for you, use SECRETJUNK15 at checkout!

Our partners are not licensed or insured to remove hazardous materials like asbestos, oil, weed killer and paint. We recommend you contact your local council for information on hazardous waste carriers in your area.

No. Provided our partners can access the junk and it is clear what materials are to be taken and what are to stay – there is absolutely no need for you to be present. You will be called one hour before the team arrives and will be notified by phone and email when the job has been completed. If any problems arise on site, the team will call you to talk them through. Book with confidence with this €15 off: use code SECRETJUNK15 at checkout!

On the day of your appointment with us, our friendly, uniformed partners will give you a call one hour before the start of your two hour promise window. They’ll say hi, let you know what time they plan to arrive, and confirm any other details about your appointment if needed. Book with confidence with this €15 off: use code SECRETJUNK15 at checkout!

Yes. Our partners trucks and drivers are fully insured to do this work, including cover against any damage caused to a client’s property when removing junk from the premises.

Yes, all our partners are contractors and have their own permits. Our National Waste Collection Permit Office (NWCPO) waste collection permit number is NWCPO-21-12649-01 and the details of the permit can be viewed at http://www.nwcpo.ie.

Your junk will be brought to a licensed transfer facility where it will be segregated and sorted, where we guarantee to recycle as much of your waste material as possible. Sustainable waste removal in a click: use code SECRETJUNK15 at checkout for a €15 discount!

We have a full range of skip sizes to choose from, with most people opting for a 4 yards (small), 6 yards (medium), 8 yards (large) or 14 yards (extra-large). The most popular size is the 6 yard skip. Larger skips cost more than smaller skips, but assuming you have enough waste to fill them, work out better value. The best skip size for you depends on the quantity of waste you are disposing of and the amount of space available at your property for putting the skip. See our size guide for more guidance.

It is important to only fill your skip up to the height of its sides otherwise the skip driver may refuse to collect it. This is because transport laws make it illegal to move a skip which is not ‘level-loaded’.

No, we do not require you to be there. If you have any special requirements on where you want us to drop the skip, please let our team know before your delivery takes place. Please also make sure that the lorry driver will have access on the day of the collection to remove the skip.

The cost of hiring a skip will vary depending on your location and the size of the skip you require. See our size guide for more guidance. We have four skip sizes: 4 yards (small), 6 yards (medium), 8 yards (large) and 12 yards (extra-large). The most popular size is the 6 yard skip. Once you enter your eircode, you will see the exact price for your location.

You can keep the skip for 3 to 5 days. Any longer than this additional charges will apply. If you decide later that you need the skip for longer please call the office and we can make an amendment for you on your collection date.

The price of the skip includes delivery, collection and disposal of your waste. If you want an alternative option, why not try our man with a van junk removal service. It is cheaper than skip hire and we do all the hard work for you so you don't have to.

We provide skips, however the labour to load them is not included in the initial price. If you need help loading your skip, no problem. Call us on 01-685-9092 Or Book a Call and we can arrange to have someone out to fill the skip for you. Alternatively, you might prefer to use our man with a van junk removal service instead of skip hire. We do all the loading for you and it's cheaper than skip hire.

Skips are delivered on large skip lorries. Make sure there is enough space for the skip lorry to access the premises. If access via road or gate is narrow, please check with us beforehand that the dimensions of the lorry will fit.

Your skip is collected when you tell us to collect it. You can either specify a collection date at the time of booking, or tell us later once the skip is full. Typical collections are within 3 to 5 days of drop off.

Kollect provides an nationwide skip hire solution across all townland areas of Ireland. The most popular cheap skip services operate in the following Irish counties Carlow, Cavan, Clare, Cork, Donegal, Dublin, Galway, Kerry, Kildare, Kilkenny, Laois, Limerick, Longford, Leitrim, Limerick, Louth, Mayo, Meath, Monaghan, Offaly, Roscommon, Sligo, Tipperary, Waterford, Westmeath, Wexford and Wicklow

Acquiring a Kollect Skip Bag is a hassle-free process through kollect.ie, ensuring prompt delivery to your doorstep on the following working day (order before 5 pm for next-day delivery).

Select a robust skip bag from our range, position it where our truck can easily collect it, fill it at your own pace, and then contact us for removal. It's as simple as that.

Buy It: Order online for next-day delivery.

Fill It: Take your time to fill it; our flat-packed skip bags allow for easy storage.

Book It: Notify us when you're ready for collection by calling or texting.

We Collect: Our efficient team ensures prompt collection, with over 90% of bags collected within the first three days after booking.

All waste gathered in a Kollect Skip Bag is transported to a licensed Waste Transfer Station, audited by us and regulated by the Environment Agency. The materials are sorted and separated, with a focus on recycling (over 95% on average). If an item cannot be reused or recycled, it is sent to landfill. Kollect actively supports initiatives to divert waste from landfills and shares tips with customers to enhance recycling efforts.

Yes, we can collect competitor’s bags, and you can find all our collection-only prices on the website.

Benefits of Kollect Skip Bag:

Suitability: Ideal for various items, offering a 5-star rubbish removal solution.

Positioning & Collection: Flexible placement and collection, accommodating unconventional spaces.

No Rush: Skip bags provide a six-month window for collection, offering flexibility for delayed projects.

Benefits of Skip Hire from Kollect:

Suitability: Suitable for more extensive projects, such as large-scale renovations or construction.

Availability: Book online, and local partners will deliver the skip, with permits required for public property placement.

Collection: Flexible collection options.

Ensure your skip bag is no further than 4 feet from your entrance so that our crane lift can reach it during collection.

A skip permit is necessary if you plan to place your skip bag on public property; otherwise, it's not required for private property placement.

We collect from anywhere in Ireland, except some very remote postcode areas. Please inform us about any parking or loading restrictions that might affect collection.

We dispatch our Kollect Skip Bags the next working day, and the delivery time is usually next day but depends on the destination and courier schedule.

Simply call our team at 01 6859092 and we will arrange a collection.

Our prepaid bag and collection service is valid for 6 months from the date of purchase. If you wish to arrange a collection after this time, you may incur a surcharge. We may send you reminders if you haven’t booked your Skip Bag collection.

No, skip bags are not waterproof; they are porous and made from a woven material (100% recyclable polypropylene).

You can order a Kollect Skip Bag from kollect.ie and we deliver it to your home the next working day (order before 5pm for next day delivery).